Shipping policy
Shipping Policy (EU Operations)
1. Shipping Destinations
• Domestic: Netherlands (NL)
• European Union: All 27 EU countries
• Non-EU Europe: Norway, Switzerland, UK (additional fees apply)
2. Shipping Costs & Delivery Times
| Destination | Cost (€) | Processing Time | Delivery Estimate |
|---|---|---|---|
| Netherlands | FREE over €75 | 1-2 business days | 2-3 business days |
| EU Countries | €9.95 flat rate* | 1-3 business days | 5-7 business days |
| Non-EU Europe | Calculated at checkout | 2-4 business days | 7-14 business days |
*Orders under €75: €4.95 NL / €12.95 EU
*Excludes oversized items (>30kg or 2m length)
3. Key Features
✓ DDP (Delivered Duty Paid): No surprise customs fees for EU orders
✓ Carbon-neutral shipping: All carriers offset emissions
✓ Furniture-safe packaging: Reinforced corners + moisture protection
4. Carrier Partners
PostNL • DHL •
Automated tracking updates via email/SMS
5. Important Notes
• Wood regulations: All shipments include required phytosanitary certificates
• Delivery requirements: Someone must be present to inspect and sign
Contact:
📧 support@canvasfurniture.nl